Refund policy

Returns & Exchanges

We want you to love your Republic hat! If it’s not quite right, you can request a return or exchange within 30 days of delivery.

Hats must be unworn, unwashed, unaltered, and in their original condition, with original tags and packaging.

Getting Started

Email hello@republicsocal.com with your order number and let us know whether you’d prefer a refund or an exchange credit. Once approved, we’ll send a prepaid return label and instructions. Please contact us before mailing anything back.

A $5 return shipping fee per return package will be deducted from your refund or exchange credit.

Refunds

After we receive and inspect your return, approved refunds will be issued to your original payment method within 10 business days. Your bank may take additional time to post the refund. Original shipping charges are nonrefundable.

Exchanges

After we receive and approve your return, we’ll email an e-gift card for the amount paid for the returned merchandise, less the $5 return shipping fee. Use it to order your next favorite hat. Replacement styles are subject to availability. Our regular shipping rates and free-shipping offers apply to the new order.

Final-Sale Items

Sale items and custom or personalized hats cannot be returned or exchanged. Items excluded from returns will be identified as final sale before purchase. Hats purchased using our Welcome offer remain eligible under this policy.

Damaged or Incorrect Orders

If your hat arrives damaged, defective, or incorrect, email hello@republicsocal.com with your order number and photos so we can make it right.

These terms apply to retail website purchases; Faire orders follow the applicable Faire terms.